Introducing Aroa, Receptionist at The Rosebery

If you’ve stayed at The Rosebery recently, you may have already met the latest addition to our fabulous Front of House Team: Aroa! Polite and efficient, she is a pleasure to deal with, so we thought we’d ask a few questions to find out a little more about her…

What’s the best thing about working at Supercity Aparthotels? I really enjoy working at Supercity because I get to meet a lot of different people from different countries.

What does a typical day involve? Meeting and greeting the guests and making sure everything exceeds their expectations. Also dealing with agents and direct bookings to maximise revenue.

What have been the highlights from working at Supercity Aparthotels? The biggest highlight is the people I meet here; guests and colleagues alike.

How would you describe The Rosebery in five words? Different, homely, clean, stylish and modern.

What was your first ever job? I worked in my hometown in Spain in Dorothy Perkins as a Shop Assistant. I met people from lots of different countries because almost all the customers weren’t Spanish!

If you were allowed one dream perk for your job, what would it be? Everything is perfect…but a siesta might be nice!

If you could ask a celebrity to join the Supercity Aparthotels team, who would it be and why? Jennifer Lopez because she can speak more than one language and travels a lot, so she is familiar with different cultures and we have guests from all around the world! Plus I feel she is, like the Aparthotels, very stylish.

If you weren’t working at Supercity Aparthotels, what would you be doing? I would be working somewhere where I could meet lots of different people.

Which animal best reflects your personality and why? A dolphin, because they are social, easy going most of the time and look like they enjoy their life – they don’t get stressed easily!